Returns & Exchanges
At Hayati, we want you to be completely satisfied with your fashion choices. If your order isn't a perfect fit, you can return or exchange eligible items within 30 days of delivery.
1
Initiate Your Request
Visit our online portal and enter your order number and email address to select the items you wish to return or exchange.
2
Prepare the Package
Securely pack the items in their original packaging, ensuring all tags are attached and the garments are in unworn condition.
3
Ship the Items
Affix the prepaid shipping label provided in your email and drop the package off at any authorized courier location.
4
Receive Your Refund
Once our team inspects the returned items, your refund or exchange will be processed within 5 to 7 business days.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing